1. Introduction
Robo Trading ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit robo-trading.com, enrol in a course, use our development or mentorship services, or contact us, and how we use and protect it. We process personal data in accordance with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
2. Information we collect
We may collect:
- Contact details: name, email address, phone number and city, when you fill in a form, call or message us.
- Enrolment and billing details: information needed to register you for a course and issue invoices. Card and UPI payments are processed by our payment partners; we do not store your full card details.
- Project information: strategy rules, documents and technical details you share for development work.
- Usage data: browser type, device, pages visited and approximate location, collected through cookies and analytics tools.
3. How we use your information
- To respond to enquiries and provide the services you request
- To manage course enrolment, classes, recordings and certificates
- To deliver, support and maintain development projects
- To send service updates, class schedules and, with your consent, information about new courses
- To improve our website and services
- To comply with legal and tax obligations
4. Confidentiality of trading strategies
Strategy logic, code and trading information shared with us for development or mentorship is treated as strictly confidential. It is used only to deliver the service you engaged us for and is never sold, published or shared with other clients. We are happy to sign a non-disclosure agreement on request.
5. Broker API credentials
Where a project requires connection to your broker account, we recommend that API keys and passwords are configured by you on your own system or server. If you choose to share credentials for setup, they are used solely for that purpose and you should change them after handover. We never ask for your trading account password by email or WhatsApp.
6. Cookies
Our website uses essential cookies to function and may use analytics cookies to understand how visitors use the site. You can control or delete cookies through your browser settings. Embedded content such as Google Maps may set its own cookies, governed by the provider's privacy policy.
7. Sharing of information
We do not sell your personal information. We may share it only with trusted service providers who help us operate (for example, payment processors, email, video-conferencing and hosting providers) under appropriate confidentiality obligations, or where required by law or a government authority.
8. Data security and retention
We use reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. We keep personal information only for as long as needed for the purposes described above or as required by law.
9. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent for marketing communications at any time. To make a request, contact us using the details below.
10. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
11. Contact us
For privacy questions or requests, please contact:
Robo Trading
702, Shree Hari Heights, Moshi,
Bharat Mata Chowk, New BRTS Road,
Pune, Maharashtra 412105
Phone: +91 84119 42121
Email: contact@robo-trading.com